Category "Telephony"

With businesses searching for costeffective ways to store their important data, more and more are moving away from the traditional methods and into the 21st century with the use of cloud-based solutions 

Not only for storage but also as a way of removing the need for expensive telephone lines and systems, being able to conduct calls and meetings through voice over internet protocol (VoIP).

But just how safe is your sensitive information when it’s being stored on the world wide web? We’ve put together this blog to put your mind at ease.  

 

What is the cloud?

Rather than being stored on physical storage systems, cloud storage is based on remote storage systems, usually by a 3rd party who manages, backs up and encrypts the information or files that you want saving, be it large files or telephone directories and lists of clients.  

Major providers include Google Drive, iCloud, Dropbox and Microsoft OneDrive. 

 

Is it expensive?

Instead of having to fork out vast amounts on added computer storage, or drivers, businesses can instead opt to store their data on the cloud.  

By doing so, not only do they save on storage costs, but they can also do without the need for expensive IT security staff who would usually look after such files.  

Cloudbased storage is usually based on a monthly fee depending on the amount of GB needed. They are usually free for a limited amount, with the opportunity to purchase extra space if needed.  

Calls are also significantly cheaper or sometimes free. The need for a PBX system is removed, with all the usual telephone services now on the cloud. It offers a great way to save money, especially if your business relies on telesales or constant calls to other countries.  

 

Is it safe?

In a nutshell, yes, the information is secure, although certain breaches in the past where major information has been leaked have meant not everyone is convinced and ready to move to cloud-based storage just yet.  

These have been very few and far between however and are almost unheard of as security is increased.  

Data on the cloud is stored in an encrypted form, that would need to be hacked before anyone could read, and that is far from a simple job.  

If things do go wrong, then your business can relax safe in the knowledge that repair work is far easier. Upgrades can be applied with minimal fuss, and usually at a time when the business will be least affected.  

If you are interested in moving to business cloud solutions or have some questions about how it may help your business, then our expert team will be happy to talk you through the options.  

Our seamless process will help you lower costs and get more value from your telecoms, constantly keeping you ahead of the curve.  

Our team can be reached on 01925 599201 or via email on info@7ts.co.uk.  

Have you ever lost your business mobile phone? 

How long did it take you to get a replacement? 

It is important to remain connected and to minimise the stress. The time it takes to obtain a replacement needs to be kept to a minimum. You don’t want to have to wait weeks to have a replacement available. This is particularly important in terms of staying connected with customers and colleagues. It is essential to have a provider that gives you the best coverage available. You don’t want to find that you need to make an urgent call to realise you have no service.

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Look no further for business mobile…

As technology grows and we rely on our business mobile phones more for work and our day to day life. UK providers are competing hard to be the best provider and remain ahead of the competition.

As consumers we want the fastest service and the most reliable customer experience. Operators are expanding their 4G networks and new technologies are continually being developed. We now use our mobiles for so much more than making calls or sending texts.  It is essential to have a reliable and consistent service, with capacity to accommodate our needs.  But how do you know who is the best provider?

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Hosted business phone systems offer many advantages over traditional systems. Corporate phone systems no longer require excessive cabling or down time to upgrade, they are quick and effective. More and more businesses are turning to these systems which take advantage of broadband and modern technology.  We have developed an easy to use guide to help you through the considerations.

How reliable are hosted phone systems?

Hosted phone systems use broadband to send digital data so do not use the traditional cables – so if phone lines are down due to a storm or bad weather, your hosted system will still work.

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Remote working is on the increase, it is becoming more accessible by developments in technology and how we communicate.  It reduces an organisations carbon footprint, saves time not having to commute to the office, and allows for more flexibility.  However, there is the argument that it limits collaboration and team work. The break from traditional working methods can make managers and workers feel uncomfortable. It can present challenges for a manager who works with a remote team. […]

Evolution Childcare (EC) are one of the Northwest’s leading nursery school / pre-school providers. They operate 11 nurseries across the Cheshire and Lancashire counties.

With a system that was not meeting their business needs EC decided they wanted a new telephony provider to work in a partnership with them. They needed help with their data infrastructure, help to install and operate one brand of telephone system across their group. Set up a communications disaster recovery plan, to be an adviser for functionality enhancements and to provide support and training. […]

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